Businesses expect their finance teams to be more strategic, collaborative and automated, according to a recent study by Harvard Business Review Analytic Services in association with Payhawk. Despite this, however, finance professionals are often burdened with day-to-day administrative tasks that make such a strategic role — in which they can provide financial information quickly and advise business leaders on meeting their objectives — more challenging.
In the current environment of geopolitical uncertainty, rising inflation and supply chain woes, finance teams have come under pressure and are expected to be more strategic. According to the survey of 227 business executives, 89 per cent said that finance teams can provide a unique and valuable perspective on the business challenges faced by their organisation. Also, 83 per cent believed there is a business risk if the finance department does not contribute to an organisation’s strategy.
Despite this, finance departments are still focused on ‘nuts and bolts’ activities like day-to-day record keeping and chasing down receipts. When asked, 64 per cent of the executives felt that finance teams could do more in making recommendations on their organisation’s high-level business model and strategy.
“Now is the time for finance departments to automate number crunching and start thinking strategically,” says Hristo Borisov, co-founder and CEO of Payhawk. “This would free them from their administrative burden and enable them to have a more strategic role in their organisation.”
Highlights from the report include:
- 89 per cent of executives surveyed noted finance teams can provide a unique and valuable perspective on the business challenges faced by an organisation
- 76 per cent said finance departments play an important role in supporting their organisation’s business objectives today
- 64 per cent said finance departments should work more on analysing financial data to make recommendations on the organisation’s high-level business model and strategy. However, 67 per cent of business leaders still see their finance teams as spending most of their time chasing down receipts and expenses.
Automation is a key differentiator among finance teams, and the report by Harvard Business Review Analytic Services found that teams with a high level of automation are much more likely to be strategic. In fact, 74 per cent of highly-automated teams, compared to only 49 per cent of teams that rely on manual processes, were more likely to be collaborating on high-level business strategy.
“Automation is a key differentiator for businesses that want to use their finance professionals more strategically – they must prioritise it to be successful,” says Borisov.
In order for finance teams to be more strategic, the respondents in the study also stated that they need to be more collaborative and develop stronger relationships with other departments. Most people said their finance teams were collaborative, but 36 per cent said they were still stuck in silos.
“There is a desire for finance teams to be more collaborative, but they need to focus on the quality of the collaboration, not just the quantity,” says Borisov.